11 October 2013

Court case sends message to unwelcome door-to-door salespeople

The rights of residents with 'Do Not Knock' stickers as protection against unwelcome door-to-door sales people has been reaffirmed after the ACCC successfully defended their legitimacy in the Federal Court today.

The decision means that if a 'Do Not Knock' sticker is ignored unsolicited sellers could face penalties of up to $10,000 for an individual and a business could face a penalty up to $50,000.

The Federal Court's finding reaffirmed the Government and the ACCC's belief that a 'Do Not Knock' sticker is the equivalent of asking an unwelcome door-to-door sales person to leave.

The message is clear that if door-to-door salespeople fail to observe the rights of residents they will be held responsible.

Consumers have the right to reside in their home without being bothered by door-to-door sales people if they wish.

Door-to-door sales are a legitimate form of enterprise but like all business activities they must operate within the law.

More information on door-to-door sales and consumer rights can be found on the ACCC website.